User Privacy Policy

Last updated: May 29, 2023

Thank you for visiting Plamoon Apps and showing interest in our policies.

This user privacy policy is meant to disclose details on how our products handle the collection, use and sharing of the information that is considered personal.

Here we detail our policy for the "Plamoon Rastreamento" app available on Android Play Store [2] and Apple App Store, and other web products under the domain plamoon.com.

By using our products, you agree with this privacy policy in its entirety.

Definitions

The words and phrases described below have a specific meaning in the context of this policy. This is meant to clarify possible ambiguities. Should you need any further clarifications, please contact us.

For the purposes of this policy:

“We” or “Us” refers to Plamoon Apps and its employees. It may also include third parties that are legally bound to have access to the information being shared.

“Product” or “Service” refers to any product or service provided under the brand Plamoon Apps, including but not limited to consultancy services, software, websites or mobile apps.

“Usage” refers to accessing, installing or interacting with any of our products.

“You”, “User”, ”Customer” or ”Client” comprehends the reader, an individual over the age of 18, using our services, or any other legal entities on behalf of which, such individual makes use of our products.

“Usage Data” refers to data collected automatically while making use of our products.

“Personal Data” is any information that indirectly or directly identifies an individual user.

“Account” means an electronic registration that may or may not hold personal data and identifies an individual user.

Children’s Privacy

Our products are not intended to be used by minors under the age of 18. We do not knowingly collect personal information from minors under the age of 18. It is also prohibited to share accounts created by adults and be used by minors under the age of 18. If we become aware that anyone under the age of 18 has submitted personal information to us, we will delete such information and terminate accounts accordingly.

Data Collection

While using our products, we may automatically collect information or ask you to provide certain personal information that can be used to contact or identify You. This may include, but is not limited to:

All data that is collected automatically when using our products.

It may include information such as your device’s Internet Protocol address, device type, operating system type, browser type, browser version, the web pages you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

All information that you choose to disclose to us or have been disclosed to us on your behalf by other legal entities.

It may include your name, phone number, residential address and identification documents. 

While using our products, we may also collect geographical positioning data, including your precise geographical coordinates. This is done with your express consent and can be disabled by adjusting the device’s or browser’s permissions.

Cookies

Cookies are small text files that get downloaded and saved on your device when you visit a website. Some third-party products providers may track you online by reading such cookies set by them when you access other pages that are not related to our services.

We value your privacy and limit the usage of cookies by avoiding using third party services. But there may be cases where we find it necessary to do so. Our products use both session and persistent cookies of which some may be set by third-party partners or service providers.

You can control whether cookies should be saved and accessed on your device. Please consult the documentation of your device or browser. You may be unable to use our products if you do not allow cookies to be set on your device.

Data Usage

Usage and Personal data may be accessible by Plamoon Apps employees in a controlled manner. Access to this information is granted for the exclusive purpose of providing our services. This may happen in the case of monitoring the usage of our products, for quality assurance and troubleshooting or in the case of contacting you.

If you are using our products because you have been requested by a third party and agreed to do so, regardless of having or not a legal contract with such party, personal data may also be accessible by or shared with such third party and its collaborators. We encourage you to consult their own privacy policy.

We do not sell personal data to third parties.

Law enforcement

Under certain circumstances, we may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

CCPA, GDPR and LGPD

Privacy and data protection laws vary around the world. Most prominently, residents of California, the European Economic Area, the United Kingdom, Canada and Brazil have certain additional rights in cases where the party collecting that information is governed by the applicable law.

Data Retention

We will retain your personal data only for as long as is necessary to provide our services and to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We may retain usage data for internal analysis purposes for as long as it is relevant to product improvement or to strengthening security. This may also be the case when we are legally obligated to retain such data for longer time periods.

Data Deletion

You have the right to delete or request that we assist in deleting your personal data.

Our products may give you the ability to delete certain information about you by accessing a restricted area using an account login. You may update, edit, or delete your information at any time.

You may also contact us to request access to, correct or delete any personal information that you have provided to us. Please refer to Contact Us section.

Please note, however, that we may need to retain certain information when we have a legal obligation or lawful basis to do so.

Data Security

The security of your personal data is very important to us. We use reasonable means to secure your personal data while restricting access to it including employing data encryption while exchaging information with our servers. If you have become aware of data breaches or have concerns about how we store data, please contact us. While we cannot guarantee absolute security, we strive to improve and correct any deficiencies.

Changes to this Privacy Policy

We reserve the rights to, and may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.

You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

References

  1. Plamoon Apps at Android Play Store https://play.google.com/store/apps/dev?id=5689146528458211131
  2. Plamoon Rastreamento at Android Play Store https://play.google.com/store/apps/details?id=com.plamoon.plamoon_tracker

Contact Us

If you have any questions about our policy, please contact us at:

Write us in English or Brazilian Portuguese

email@plamoon.com

Plamoon Apps

São Paulo, Brazil